The short version. BillCheck is an AI tool that analyzes photos of your medical bills. It's not perfect — AI can be wrong, prices it suggests may be estimates, and dispute letters it generates are starting templates that you need to review and personalize. Use the results as a starting point, not as professional advice. We're not your doctor, your lawyer, or your accountant. Scans cost $4.99 each or $14.99 for five. Refunds go through Apple or Google.
1. Acceptance of these terms
These Terms of Service ("Terms") are a binding agreement between you and Jackalope Software, LLC, a Texas limited liability company ("BillCheck," "we," "us," "our"). By downloading, installing, or using the BillCheck mobile app or our backend service (together, the "Service"), you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
2. Who can use BillCheck
You may use the Service only if all of the following are true:
You are at least 18 years old.
You are located in the United States.
You have the legal right to upload the bills you scan (either your own bills or bills you are authorized to act on, such as those of a family member who has asked for your help).
You are not barred from using the Service under U.S. law or any applicable sanctions.
The Service is not intended for users under 18. If you are between 13 and 17 and use the Service despite this age restriction, the Service is provided to you on the same terms as adults, and the protections of applicable laws regarding minors still apply to any personal information we process. If you are under 13, do not use the Service.
3. What BillCheck does — and what it doesn't do
BillCheck uses artificial intelligence to read photos and PDFs of medical bills and identify potential errors, overcharges, duplicate charges, and questionable billing codes. It can also generate a draft dispute letter you can send to your provider or insurer.
Important — BillCheck is not professional advice.
BillCheck is not medical advice, legal advice, financial advice, tax advice, or insurance advice.
We are not your doctor, attorney, accountant, financial advisor, billing advocate, or insurance representative.
The analysis is generated by AI, which can make mistakes. AI may misread a bill, miscode line items, miss errors, or flag legitimate charges as errors. Estimated "fair prices" and "savings" are rough estimates, not authoritative quotes.
Dispute letters generated by BillCheck are starting drafts, not finished legal documents. You are responsible for reviewing every word, filling in placeholders (your name, address, phone), verifying the facts, and deciding whether and how to send them.
Before acting on any BillCheck output — paying, refusing to pay, sending a dispute, or making any decision with financial or legal consequences — verify the findings yourself with your provider, insurer, or a qualified professional.
4. Your account and your data
BillCheck does not require you to create an account. We process bills you submit and return the results, without storing the images in our normal operation. See our Privacy Policy and, if you are a Washington resident, our Consumer Health Data Privacy Policy.
5. What you agree to do — and not do
You agree that you will not:
Upload bills that do not belong to you or that you are not authorized to act on.
Use the Service to harm, harass, defraud, or violate the rights of anyone, including your providers, insurers, or other patients.
Submit content that is illegal, fraudulent, or designed to mislead our AI.
Reverse engineer, decompile, scrape, or attempt to extract source code or training data from the Service.
Use the Service to build or train a competing product, including any AI model.
Resell, redistribute, or repackage the Service or its outputs commercially without our written permission.
Bypass any technical restrictions, rate limits, or security measures.
Use the Service in any manner that violates applicable law or any third party's rights.
6. Pricing, purchases, and refunds
BillCheck currently charges $4.99 per scan, or $14.99 for a bundle of five scans. Prices are subject to change with notice in the app.
Bundle scans do not expire. Unused scans from a bundle remain available for future use on the same device or account.
If we discontinue the Service or wind down Jackalope Software, LLC, unused bundle scans will become unusable. We will provide reasonable advance notice in the app where practical.
All purchases are processed by Apple (App Store) or Google (Play Store). Your payment relationship is with them, not us.
Refund requests are handled by Apple and Google. Apple users: see reportaproblem.apple.com. Google users: see Google Play's refund policy. We do not directly process refunds and we have no control over their refund decisions.
We may, in our discretion and as a courtesy, offer credits or replacement scans if the Service materially fails on our end. This is not a refund obligation.
7. AI accuracy disclaimer
You acknowledge and agree that:
Outputs from BillCheck are generated by AI and may be inaccurate, incomplete, or wrong, even when they appear confident and specific.
The AI may invent or estimate price information that does not reflect actual market or contracted rates.
The AI may flag legitimate charges as errors, or miss real errors.
Dispute letters are templates and may contain factual gaps that must be filled in by you.
You will independently verify any BillCheck output before relying on it for any decision.
8. Your content
You retain ownership of the bills you upload. By submitting a bill, you grant us a limited, non-exclusive, royalty-free license to process the bill solely to provide you the Service — meaning we may transmit, compress, and forward the bill to our AI provider, receive the analysis, and return it to you. This license ends the moment we complete the request. We do not retain rights to use, store, or republish your bills.
9. Our intellectual property
The BillCheck app, brand, design, code, documentation, and Service are owned by Jackalope Software, LLC and protected by U.S. and international intellectual property laws. We grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the Service for your own non-commercial purposes, subject to these Terms.
10. Third-party services
The Service depends on third-party services including Anthropic (AI analysis), Vercel (backend hosting), Apple and Google (app stores and payment processing), and analytics providers. We are not responsible for the availability, performance, or policies of these third parties. Your use of those services through BillCheck may be subject to their own terms.
11. Apple App Store and Google Play terms
If you downloaded BillCheck from Apple's App Store or Google Play, these additional terms apply:
Apple App Store
These Terms are between you and Jackalope Software, LLC only — not with Apple, Inc. ("Apple"). Apple is not responsible for the Service or its contents.
Apple has no obligation to provide any maintenance or support for the Service.
To the maximum extent permitted by law, Apple has no warranty obligation whatsoever for the Service. Any claims, losses, liabilities, damages, costs, or expenses attributable to a failure of the Service to conform to any warranty are our sole responsibility, not Apple's.
We, not Apple, are responsible for addressing any product claims you or any third party may have, including (a) product liability claims; (b) any claim that the Service fails to conform to applicable legal or regulatory requirements; and (c) claims arising under consumer protection, privacy, or similar laws.
If any third party claims that the Service or your use of it infringes that party's intellectual property rights, Apple is not responsible for the investigation, defense, settlement, or discharge of that claim.
You represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo or designated by the U.S. government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. government list of prohibited or restricted parties.
Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance of these Terms, Apple will have the right to enforce these Terms against you as a third-party beneficiary.
You must comply with applicable third-party terms of agreement when using the Service, including the App Store Terms of Service.
Google Play
These Terms are between you and Jackalope Software, LLC only — not with Google LLC ("Google"). Google is not responsible for the Service or its contents.
Your use of the Service must comply with Google Play's then-current Terms of Service.
Google is not responsible for providing support or maintenance services for the Service.
Google is a third-party beneficiary of these Terms and may enforce these Terms against you.
12. Disclaimer of warranties
The service is provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability. We do not warrant that the service will be error-free, that AI outputs will be correct, that disputes generated by the service will succeed, or that the service will meet your needs.
Nothing in these Terms is intended to waive rights you may have under the Texas Deceptive Trade Practices–Consumer Protection Act or under other consumer protection laws that, by their terms, cannot be waived by agreement.
13. Limitation of liability
To the maximum extent permitted by law, BillCheck and its officers, members, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising out of or related to your use of the service — even if we have been advised of the possibility of such damages.
Our total aggregate liability to you for all claims arising out of or related to the service is limited to the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) $20.
The limitations in this section do not apply to liability arising from (i) our gross negligence, willful misconduct, or fraud; (ii) personal injury caused by us; (iii) any other liability that cannot be excluded or limited under applicable law. Some jurisdictions do not allow the exclusion or limitation of certain damages — in those jurisdictions, our liability is limited to the smallest amount permitted by law.
14. Indemnification
You agree to indemnify and hold harmless Jackalope Software, LLC and its officers, members, employees, and agents from any claims, damages, liabilities, and costs (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any third party's rights, including by uploading bills you were not authorized to upload, or (d) any dispute, letter, or action you take based on BillCheck's output.
Your indemnification obligation under this section is capped at the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) $100. This cap does not apply to claims arising from your fraud, willful misconduct, or intentional infringement of third-party rights.
15. Termination
You may stop using the Service at any time by uninstalling the app. We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or if we discontinue the Service.
The following sections survive termination of these Terms: Section 7 (AI Accuracy Disclaimer), Section 8 (Your Content), Section 9 (Our Intellectual Property), Section 11 (Apple App Store and Google Play Terms — as applicable), Section 12 (Disclaimer of Warranties), Section 13 (Limitation of Liability), Section 14 (Indemnification), Section 16 (Governing Law), Section 17 (Dispute Resolution), Section 19 (Miscellaneous), and Section 20 (Contact).
16. Governing law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles. The U.N. Convention on Contracts for the International Sale of Goods does not apply.
17. Dispute resolution
If you have a dispute with us, please contact us first at support@jackalopeventures.com and give us a chance to resolve it. If we cannot resolve a dispute informally within 60 days, any unresolved dispute will be brought exclusively in the state or federal courts located in Denton County, Texas, and you and we consent to the personal jurisdiction of those courts.
Time limit. Any claim arising out of or related to these Terms or the Service must be brought within one (1) year of the date the cause of action arose, except where a shorter or longer period is required by applicable law that cannot be modified by agreement.
18. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will update the "Effective" date at the top and provide notice in the app. Continued use of the Service after changes take effect means you accept the updated Terms.
19. Miscellaneous
Entire agreement. These Terms and the Privacy Policy (and, for Washington residents, the Consumer Health Data Privacy Policy) are the entire agreement between you and BillCheck regarding the Service.
Severability. If any provision of these Terms is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
Assignment. You may not assign these Terms. We may assign these Terms, by operation of law or otherwise, to a successor entity in connection with a merger, acquisition, reorganization, sale of assets, or similar transaction.
Notices. Notices to us go to support@jackalopeventures.com. Notices to you may be delivered in the app or by other reasonable means.